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Tracking provided for all orders
FAQs
You may return your item within 30 days of delivery if it does not meet your expectations.
To qualify for a return, products must be unused, in original condition, and returned with all original tags and packaging intact.
Because we begin processing orders immediately to ensure fast fulfillment, any modification or cancellation request must be submitted within 1 hour of placing your order. After this window, orders enter our automated processing system and can no longer be changed or canceled.
If you no longer wish to keep your order after it has been delivered, you are welcome to return it in accordance with our return guidelines for a full refund once the item is received and inspected.
To begin a return, please contact our customer support team at support@elorryn.com.
Once your request is reviewed, we will provide detailed instructions on how to return your item.
Unless the product is defective, damaged, or incorrect due to our error, return shipping costs are the responsibility of the customer.
We offer free shipping on every order, delivered directly to your door.
We currently deliver within United States only.
After your order has been dispatched, you will receive a confirmation email containing your tracking details so you can follow your parcel’s journey.
You may also check the progress of your shipment at any time by visiting our Order Tracking page on our website.
To begin a return, please contact our customer support team at support@elorryn.com.
Once your request is reviewed, we will provide detailed instructions on how to return your item.
Unless the product is defective, damaged, or incorrect due to our error, return shipping costs are the responsibility of the customer.
We accept the following payment methods:
- Credit and debit cards: Visa, Mastercard, American Express, Discover and Diners Club
- Mobile payments: Apple Pay, Google Pay and Shop Pay